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Ebay India - faulted product supplied

hi, I have purchased the MOTORALA MOTO X PLAY handset from Ebay.in the month of . since the day it was delivered I have been chasing the company and EBay and nobody is providing response. Also nobody is taking the initiative and ownership for the product delivered. the product is not getting switched on from the day-1. we have visited the Motorola service center also and even then they are not providing any resolution. The product amount is 10,299.00(INR). the order number is-AWB# 451716747160 and record number is-6952. please take this case as a serious issue as they are in default. I am ready to take the case further. Your quick attention on this will be much appreciated. Mobile No 9011403100

1 Feb 16, 2017 03:10 PM Electronics and ...

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Dear Deepak dasari, We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home. Regards, Team ebay

Feb 18, 2017 02:30 PM