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Dunkin Donuts and PayU Money - Money deducted from my card and no refund has been initiated.

On Monday December 12 2016, I made a online purchase at Dunkin Donuts (DD) with delivery location as Ghaziabad. The payment gateway partner for DD, PayU Money deducted the amount of INR 184 and later DD we page said that the amount could not be processed, but debited form my account. I spoke to the Shipra Suncity DD, and they said it will be refunded. I registered 2 compliants with DD and have not heared anything from them. Astonishing part is nether DD nor Pay U Money has customer care number where we can reach them. please find attached complaint number and the HSBC debit msg.

0 Dec 16, 2016 07:51 PM Restaurants and Bars

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