Dell India - not replaced problematic product during warranty
I bought the DELL laptop inspiron11 3000 series. within one week the product start problem with power supply system. I register the complain and the product with ahmedabad distributor M/s. Care office equipment to service center. The keep under observation for 7 days and return with replaced power adaptor by saying its power adaptor problem. Than after few days another problem starts with RAM detection , diplay etc. I logged a several complaint and request to replace this product. DELLL refuse by saying its not as per our policy. I suffered with this product since day one. At last they say we will replace the spare I agreed. Now here again another fraud they start by sending refurbished spares , I not agreed with that as I did not bought refurbished product. not DELL is not ready to provide service as well as not agree to replace the product.
Dell India - Helpless support , false information..
I bought a laptop worth 81k INR. One week after the purchase, the laptop was not working. So I complained to dell and they replaced the laptop after 3 months. The laptop I got again is a faulty piece . They didn't have an invoice copy and provided wi..
Dell India - Sales department is not processing my request from the past ..
I call the customer service sales department and asked them about the battery replacement , and warranty extension for my laptop.. for warranty extension , they bluntly denied, and instead they wait that my laptop's warranty could not be extended, ev..
Dell India - Laptop replacement..
Sir, My name is prashob, i have purchased Dell laptop (Dell inspiron 11 , 3000 series), This lap i hve gifted to my wife for wedding anniversary, after one week laptop got over heated and once shutdown its get over heated and battery gets drained off..
Dell India - Audio ..
Audio out put is not working properly and it is not lisnable from audio speakers..
Dell India - LAPTOP CRASH WITHIN ONE WEEK OF PURCHASE-NO REPLACEMENT TERR..
We are a NGO and had purchased 3 laptops on 22 nov 2016 vide invoice no 420 from Mx information system pvt ltd within a week of operating the system hardware crash and we had to lodge a complaint at the customer care. Since our first mail of complain..