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Comps trade - Amount not refunded

pl we have ordered mobile in comps trade website. They told us to pay the cash by paytm. we paid 4700rs. the total cost was 7399 we got doubt and asked them to return the money and didn't give the mobile also. They told us they will refund the money in 10 days now they have not given the money and not receiving our calls now it's one month over please help me....

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