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CAPITAL FIRST LIMITED - Extra Amount Detected and Changed bank Without Information

Dear Sir, Please Kindly solve the problems Actually i was taken consumer loan from Capital First for the loan account number 5205267 i am paying EMI 6316. and in this last EMI 6316 i am not able to pay in time of amount because note ban isssues and after they came and collect cheque and next day its detected 6316. and after next day again same amount 6316 detected through ECS. so they are collected extra amount from my side 6316. i called for customer care and informed for this issues they told me still we didn't get any updates call after one week. after one week i called again customer care and they told it will refund after working 10 Days.after 10 days also i called for them and they still didnot response clearly and i retested them to connect the call for your senior manager i want talk and tell about isuues but are taking more than 40 minutes to connecting call but still they didnot connected call i waited for long time they dont know of time values i only disconnected call, and one more loan account number 7814086 i was given SBI Bank details for ECS purpose, and as it is they first EMI ECS through this bank only from next EMI's they are start detect from my Andra Bank, i dont know this all i was maintained sufficient fund in SBI Only, but it has bounced and charged 400 rs bouncing amount. which bank i should maintain sufficient fund and how they are changed from SBI to Andra Bank with any information. kindly refund 6316 my extra amount. Thanking You Kallesha DK Mbl: 9611266603

0 Dec 16, 2016 04:29 PM Business and Finances

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