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Big Bazaar Delhi - Cheating in Refund of Balance

The Big Bazaar people sell their profit card by offering Purchase of Rs 12000/ stuff against deposit of Rs 10000/ in advance. I was using such a scheme since sep 2013. On expiry it was recharged & continued. Last when I visited Big Bazaar NSP Pitampura, inAug 2016 the Manager asked me or recharge for Rs 10000/ & get the benefit of 12000/ I told him I am an Army officer & am going to USA on urgent business. He said,"No problem , you can use it on return". When I returned in sep 2017 I was shocked to learn that this branch of Big bazaar had been closed one month before in Aug 2017.So I went to Inderlok Big bazaar for purchase on this card ,they refused to accept it & said this was nod valid there. I tried to reason it out but they refused to let me buy for the balance of 2600/nor would they return my balance of cash, It is a shear act of cheating of a senior citizen .They never informed me about the closing details or not refunding my money.Now how can you help me to get the refund or such punishment to big bazaar to even me out.

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