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Bharti Axa life - fraud to company and not refund my amount

Dear Sir, Regarding Policy No:-5014852668-VINOD KUMAR POONIA sir all the matter see in traling mail and i am sending mail many time in company and i am call also many time but no call connected and our policy non exist in company after many time call than exist the policy and company fraud to me regarding terms and conditions . Please help and refund my amount. On 16-09-2016,I have recevied a call from Ms.Pooja Sharma(Bharti Axa-Location-Delhi-Contact No-8377940338).Ms Pooja Sharma briefs me regardingLife Insurance Policy Plan.Plan features as described by Pooja:- 1.Rs. 50000 premium per year upto 10 Years. 2.20 Years policy plan. 3.Sum Assured-250000. 4.On 10th year of policy,half amount of sum assured(250000) will be credited into my account. 5.Onwords from 11th year,12% of sum assured will be provided to me by company.& in each year there will be 3% increment upto 20 years(12th Year-15%,13th Year-18% etc etc). 6.Approx.Rs.990000 will be given to me by company within policy period(20 Years). 7.5 person medical policy(Amount-300000 per year upto 20 years). 8.Rs.1633 will be given to my 1 child per month upto 10 years for his/her education. I will ask them to think for this policy for 2-3 days. After 3-4 days,I have received a call from Mr.Anil Sharma-Location-Delhi-Designation-RM-Contact No-8447934226.He is also communicating the same regarding this policy.He also adds 2 more features in this policy. 1.As you are purchasing this policy from direct company(no agent),we will provide you the 20% cashback of 1 policy premium.After that,10% cashback will be provided to you yearly. 2.We will also provide the Vishal Mega Mart Coupons ranging from Rs.8000-15000. These all facilities will be provided to you once you agree for the same.then i agree for the same. On 17-10-2016, I have received a Welcome Kit from Bharti Axa.When I have read the policy papers,there are no features available which were decribed by Ms.Pooja/Mr.Anil earlier. Immediately i have called Mr.Anil Sharma/Pooja & narrated the whole issue to them then they will ask me that this is welcome kit not bond.Please check in welcome kit that your name spelling,address,mail id is correct or not.If it is correct,then we will release your Bond in which all features are mentioned described by Ms.Pooja/Mr.Anil/Mr.Manish Jain(9582783453-Bharti Axa). But still on today date,I have not received any Bond from Bharti Axa.Mr.manish/Pooja/Anil is not picking my call from last 1 month. Now I am totally fed up from Bharti Axa Services. When i countinuously calling to Customer care,they told me that your welcome kit is your bond but in welcome kit there is nothing.This is total fraud case.I have also mail at 04-11-2016 to complaint department of Bharti Axa,but still i am waiting for satisfactory response from there end. Now I request you to refund my all amount without any delay otherwise I will take legal action.I am waiting your reply and my first complant 4-nov-2016. but till date no any refund. Regards Vinod Kumar Poonia 9530464102 Show original message Reply Reply to All Forward More

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