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Bajaj Finance Limited - Bajaj finance fraud

I took a personal loan from Bajaj finserv, they sent me the loan terms when i was taking loan. Its showing NIL preclousure charges, Part payments allowed. Based on those terms only i took loan. I have proof of Email which i received from Bajaj Finserv employee with Loan terms. Today i visited bajaj office to preclousure my loan, now they are playing drama that i need to pay 4% extra amount as preclousure charges, They did not accept the cheque which i gave them, There was a 2 hours waiting to provide the service, to server each person they are taking 30 mins, they said the reason is "Server is slow". There are 20 people standing and waiting there in a small room. No chairs or any kind of seats provided to sit. Not even drinking water also provided there. There is only 1 counter to serve customers, and the customer # they provided is not working. For every small thing they are saying send a email to customer support, I dont understand why they have the branch here. There is NO phone# provided from this branch, its a horrible customer support from Bajaj, for even small things we need to call customer support# from bombay, and that # wont work.I wont recommand anyone to go for personal loans through Bajaj.

0 Dec 27, 2016 07:44 PM Business and Finances


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