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BAJAJ ALLIANZ - Insurance Claim Declined

Hi, I bought Samsung Edge7 from Vijay Sales Pitam Pura and they advised me to buy a insurance along with it. So i paid extra for bajaj insurance. My phone's screen got damaged and raised the claim. The person i spoke to for the 1st time gave me incomplete information hence the issue started. I have uploaded the documents on there site multiple times and i have sent them a mails as well however every time i get email that documents are incomplete. it has been 4 months i am going back & forth with no resolution. Now they closed the claim in nov'16 without any intimation stating documents are incomplete. they need to advise which documents are missing instead of just sending auto generated emails & harass with auto recorded phones calls. Please help !

0 Dec 19, 2016 02:24 PM Business and Finances

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