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Apps you need - Claim rejection

Dear team , Mene ek mobile Kharida 17 feb 2016 ko iphone6s aur usi shop se mene 9 days baad isurance liya tha company ka naam tha aaps you need.executive ne kaha tha 15 days ke andar agar aap le skate hai kyunki mobile costly tha aur mere pass us din amount nahi bachi to mene 9 din baad liya jab mujh par 3000 rs aa Gaye insurance koi bhi safety ke liye hi leta hai.18 feb ko mere friend ki marriage main ek accident main mere mobile physically demage ho gaya jo ye company cover karti hai .mene company ko call kiya to unhone ek complaint id di(defb24998) aur kaha abhi din bache hai aap hamari website(aaps you need) par documents apload kar do aj 21 feb ko jab mene documents upload kar diye .uske baad unhone mere pass msg send kara ki apka bill date or insurance date match nahi karti isliye aap ka claim reject kiya jata hai.plz is matter main help kijiye.thanks

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