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user_icon - Amazon not refunding for Returned Item

Hello All - I have purchased an Iphone 7 - 128GB worth 54,000.00 from to get deliver in West Delhi. After I received the Phone I returned due to the fault identified in the Phone. The phone was collected back from Amazon courier person. now its been 7 days, the refund in yet not processed, nor any one is responding on it. instead they have blocked my Amazon Account. due to which I'm not even able to contact them directly. I called there helpdesk, but they were unable to handle the complain as my account is blocked and they are not able to view any detail. They have also acknowledged me that the purchased item is returned

0 Oct 09, 2017 01:14 AM Electronics and ...

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