Amazon India - purchased item is not delivered on stipulated time
I purchased samsung on 7 pro mobile from amazon India on 21/12/2016 with online payment through credit card paying Rs. 80/- extra for guaranteed two days delivery. It was to be delivered on 23/12/2016 by 08:00 PM. But when the item was not delivered even on 24/12/2016 I contacted them, they assured that the item will be delivered within 24 hours. Again when it was not delivered on next day once again I contacted them and requested and explained the urgency of item. Once again they assured for delivery within 24 hours i.e. on 26/12/2016. But it is still not delivered to me. I need your help and your kind guidance in this regard.
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