Amazon India - cant connect card reader,pen drive,mobile via usb
i purchase hp laptop 15BE002TU,and serial number is CND6301KCZ,order no=40435934475259501 on13nov2016.i install window7 laptop work proper but did not connect any mobile via usb cable nor pen drive or card reader.i share my laptop hp customer care but they cant solve it.then i contact microsoft customer care she ask me product id of laptop but laptop dont have product id.i cant provide it.then she says it is not a genuin laptop call to amazon and refund it.i contact amazon they says no refund or replace.kindly solve my problem. my mobile no=+918801058020 email id is [email protected]
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