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Amazon India - REFUND MY AMOUNT

I have placed an order for Dress Material on Amazon on 13/10/16 Order Number: 403-5743361-4669143, it was delivered on 19/10. The material which I received was not the one which I have placed order for and that too it was a damaged piece. I have returned that material on 20/10 itself and I have placed an refund request. I have spoke to Amazon customer care Many a times, even with Senior executives, they always say we are trying to resolve your issue give us 3 - 5 working days. Its more than 50 days now they didn't even generated Refund reference number and my concern is still unsolved. I have experienced a WORST service from Amazon


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