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Amazon India - Poor services n not getting any resolution

I had ordered a mobile on 28dec from my registered account on Amazon but till now I didn't get the order. I had got a confirmation on 4 Jan that it ll delivered today but till now I didn't get product. it had reached to destination city on 4th Jan but it is pending with courier service.i am raising this issue with Amazon care from last three days .Every day they told me that it ll be delivered next day but that Same problem is going on. Here is attached picture of my order.

0 Jan 07, 2017 06:43 PM Electronics and ...

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