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Amazon India - Not refunded the actual price

I purchased an Electric Water Meter from M/s. Raj Engineering Co., Bangalore through Amazon.in costing Rs.1,050/-. The item delivered was not the one which I had ordered and actual cost of the delivered item (as per Amazon's site) was Rs.950/- whereas, I was billed for Rs.1,050/-. I ordered a return, but the item was never collected by the seller, instead I was mailed the coupons for returning the item directly to the seller. In addition to the cost of Rs.1,150/- (Including shipping charges of Rs.100/-) I had already paid, I again paid an amount of Rs.200/- towards the return shipping through courier to the seller. So, in all, I paid Rs.1350/- for the product, but while processing the refund, I was refunded only Rs.780/- in my account! I sincerely hope the issue would be resolved in a better manner!

0 Dec 30, 2016 10:41 AM Home and Garden


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