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Amazon India - Not Refunding my money

I had purchased shoes from Amazon those shoes are not genuine, so I returned it n my refund of payment was initiated but the refunded amount is not reflecting in my SBI account where company gave me a reference no which is of no use where SBI needs utr no to check my refund status. But Amazon customer care executives said that they can't provide me utr no, from past 2 months Amazon customer care executives misguiding me by telling it's not there fault n I should file charge dispute where this option is not available me in SBI, even they asked me to send two months sbi account statement even I sent that then they are telling it's of no use so kindly help me getting my money and to take action on Amazon Thank you

0 Dec 21, 2016 03:32 PM Clothing Shoes and ...

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