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Alpha Radios,Chandini chowk,New Delhi - Poor product and Irresponsible service

I wish to complain about the product I KALL N4 that I purchased on 4/11/2016 through flip kart invoice No F0FLPDL17-00038976 I am complaining because it is hanging and automatic switching off so , I spoke to their customer service they gave the address of varshik information solution kumbakonam ,chakrapani street North, kumbakonam, I went there and explained about the problem but they told that they are not doing any online service for their company they told to move chennai I again make call to their customer service they send the address of villivakam , varshik information centre chennai, they also told the same thing that they are not doing service for their product and i again informed to customer service they told me that they will call me back but i didn't receive any call from their side, its very poor service think customers are fools , i am frustrated with their worst service ,they again told me to send the product they will replace it,and they have arranged the courier i have sent my product,they told me they will not replace and they repair it and they have sent thriugh indian post and they gave the incorrect tracking ID i not yet recieved it ,i have sent a mail regarding issue but they are not giving any response.

0 Feb 11, 2017 07:55 PM Electronics and ...

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