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[Resolved] Aircel - Alleged balance deduction

this is to inform you that I have been using Aircel mobile services for past three and half years and the mobile company have deducted my balance over these years repeatedly.On 18 Feb 2017 I recharged my balance with rs 30 and in the morning of 19 I founded that rs27 have been deducted from my balance , I even talked to customer care executive but they were helpless to my problems.So please kindly do the needful

6 Feb 19, 2017 11:11 AM Telecommunications


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Dear Abhay Raj Singh, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Aircel No.: Any message received upon deduction: Kindly feel free to write to us at [email protected] for any further assistance on this matter. Thanks and Regards Aircel Social Media Team

Feb 20, 2017 03:54 PM

My Aircel No 8896463119

Feb 23, 2017 02:25 PM

Dear Abhay Raj Singh, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [email protected] for any further assistance on this matter. Thanks and Regards Aircel Social Media Team

Feb 28, 2017 06:39 PM

Dear Abhay Raj Singh, We would like to inform you that refund of Rs.30 has been credited to your account. Thanks and Regards Aircel Social Media Team

Mar 02, 2017 04:52 PM

I appreciate your response and I hope this kind of negligence won't happen again I am hoping to continue receiving Aircel services Regards Abhay Raj Singh

Mar 02, 2017 06:51 PM

Dear Abhay Raj Singh, Thank you for the acknowledgement. Assuring you best services in future. Kindly feel free to write to us at [email protected] for any further assistance on this matter. Thanks and Regards Aircel Social Media Team

Mar 09, 2017 02:08 PM