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Airtel - short balance come on FTT recharge 50

Dear sir this is my matter concern me and airtel custumare service ---------- Forwarded message ---------- From: Date: Tue, Feb 14, 2017 at 10:20 AM Subject: Re: RECHARGE SHORT COMING BALANCE To: [email protected] Dear Vineet Kumar, This is in reference to your email regarding the recharge benefit not received on your airtel mobile number 7310804585. Basis our discussion on 7310804585, I would like to inform you that as the recharge was done through a third party website on another number, we are unable to trace the details of the transaction. We request you to contact the respective support team to check on the transaction status. Hence I regret the infeasibility to help you in this regard. Further, please be informed that kindly recharge with airtel website or airtel app in near future to avail the benefits of recharge. Please note the recharge benefits available on www.airtel.in may vary from same recharges available on other recharge platforms. I regret the inconvenience caused to you in this regards and delay in response to your email. For further query, please write back to us. Customers touch points: Level 1: Customer care: 121/198 and [email protected], working hours - 24/7. Level 2: Nodal Team: [email protected] and (9897534865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: [email protected] and (9997444865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely SANJAY SINGH bharti airtel limited ---------Replied Message---------- From: [email protected] To: [email protected] Sent: 13/02/2017 05:03:25 PM Subject: Re: RECHARGE SHORT COMING BALANCE Dear Vineet Kumar, This is in reference to your email regarding the recharge benefit not received on your airtel mobile number 7310804585. Basis your email, I would like to inform you that in order to understand and resolve your issue, we were trying to call you from 8130793524. Our specialist will call you again tomorrow from the same number to ensure that the concern is addressed to your satisfaction. I request to provide alternate contact number and suitable time as per your suitability. I regret the inconvenience caused to you in this regards and delay in response to your email. For further query, please write back to us. Customers touch points: Level 1: Customer care: 121/198 and [email protected], working hours - 24/7. Level 2: Nodal Team: [email protected] and (9897534865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: [email protected] and (9997444865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely SANJAY SINGH bharti airtel limited ---------Replied Message---------- From: [email protected] To: [email protected] Sent: 11/02/2017 11:20:34 AM Subject: Re: RECHARGE SHORT COMING BALANCE Dear Customer, Greetings from airtel! This is in reference to your email regarding service related issue for your number. Basis your email, I regret to inform you that, we are unable to trace your concern, since you have not shared the issue number. Hence, I request you to share us the 10 digit airtel number and your alternate number for better assistance. Our effort has always been to provide enhanced customer experience. Customer touch points: Level 1: Customer care: 121/198 and [email protected], working hours - 24/7. Level 2: Nodal Team: [email protected] and (9897534865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: [email protected] and (9997444865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Priyanka M bharti airtel limited ---------Original Message---------- From: [email protected] To: [email protected] Cc: Sent: 10/02/2017 08:10:35 PM Subject: Recharge short coming balance Dear sir Mane sbi buddy se 50-50 ka do bar recharge kiya h FTT dekh kar lakin balance aya kavel 40-40 apke custumare care se baat ki to bola ki 40 he milenge sbi ko call kro fir seniour se baat hui to bola na to complaint likhega na he koi paise vapas krega chahe m kuch bhi kr lu.

0 Feb 14, 2017 04:44 PM Telecommunications


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