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Airtel - HARASSEMENT -COMPENSATION

Sir Matter of Concern Ministry of Telecommunication & Telephone Regulatory Authority of India Protects Airtel , despite exploit ,harass Consumer, do not pay compensation Mobile no -8451042810 -------------------------------------------------------------------------------------------------------- I am representing this issue since last 20 days before Telecom Ministry & TRAI however not getting satisfactory response. I am legal immigrant of US, has left India on January 18,2017.Immediately after reaching at US , I started receiving messages from Airtel that i must refill,recharge otherwise services shall be discontinued.After that I started receiving calls on mobile all at midnight ,threatening me on same issue. Once while i was fast a sleep ,I received a call from Airtel, handset fell down from my hand ,front cover got damaged, display went off. I have demanded new handset ,no money What is my appeal [1] How Airtel can activate international roaming facility on pre paid facility without consumer consent, that too when consumer enters Indian Int Airport ,has not left India [2] Whats App facility through wi fi is free, then too how Airtel can charge for incoming /outgoing calls[3] Such charges are levied even when mobile data is switched off. This is open exploitation, duping Consumers.Many Indian who have visited other countries on visitor visa have similar complaints, no response. Howlong such loot shall be allowed, how long consumers shall be exploited. Why Ministry & Trai do not take appropriate action without undue delay? 7696 Canyon Point Ln jagruti Vaishnav San Diago Senior Citizen 92126 California USA

0 Feb 15, 2017 08:07 AM Telecommunications


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