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Airtel - Delay in resolution and false commitments

I'm have been using airtel services for quite sometime now, however i have raised concerns about network connectivity multiple times but there was no response and ticket was closed saying contacted customer but user was not reachable. You should understand that the issue is with the network so you shall visit the location in case its not reachable. I've escalated this to highest authority ( Nodal) however even that ended up unfruitful. Furnished below are the interaction Id's 2370718187 2369906823 2313511321 2317260388 2364447145 2364447120 In addition, i've subscribed for MCA (Missed call alert) services so that i dont miss any important calls. These should be a free service as the mobile network is not able to provide services. Request the concern authorities to look into it and revert at the earliest.

0 Feb 24, 2017 01:06 PM Products and Services


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