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Air India - Denied boarding

I booked a flight(AIR INDIA AI-127) from Delhi to Toronto in November. there was a hault in Chicago for about 2 hours. we confirmed with the airlines customer care if we require any transit visa, and they said 'NO'. Last night i went for boarding the flight, and the airport authorities didn't let me board because of the transit visa. They are only "sorry" about the issue. The issue i have faced is, Goibibo, the site through i booked the ticket, are not replying anything neither the airlines is taking the responsibility. For the time being i have booked a new flight at new rates obviously expensive. I want the airlines to reimburse all these. PLus extra amount for the inconveince caused due to them. Please guide.

0 Dec 26, 2016 06:09 AM Airlines

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