Act FiberNet - Not refunding unused data balance
From last month there was a problem with the host of ACT for that we didn't get internet connection for around 1 week. But, we already paid for the whole month. Now, after requesting to their care they told the amount of Rs. 299 will be added to the next month as unused amount. Now, as they were unable to solve the host issue, they told that they will be raising a disconnect request which they raised and its disconnected. And when we raise a request for refunding the amount (as we are not using their connection this month) without even solving the issue they are closing the tickets multiple times. And their customer service is so poor that we can not connect to them and they are also not coming back to us. Its been more than one month. Please solve the issue ASAP. I am attaching the account details.
Act FiberNet - Regarding Refund and Services..
Hi, i bought a plan online from act fibernet for which i paid Rs. 2018/- on 2nd Aug with mob no. 8859114884. Now i am not getting any installation purpose call and neither able to connect to their cc. I need my refund or installation asap...
Act FiberNet - Not refunding unused data balance..
From last month there was a problem with the host of ACT for that we didn't get internet connection for around 1 week. But, we already paid for the whole month. Now, after requesting to their care they told the amount of Rs. 299 will be added to the..
Act FiberNet - No internet from 5 days..
Nobody responds to the complaints, it has been 5 days, no internet, worst service. SR1017636354472, which was assured to be solved by 19th June..
Act FiberNet - Refund Request..
Name Vihari Vankadara Mobile No 8919070574 Accoount ID 102716048426 I have opted a new connection before 15 days and payed for 6 months, but installation was not happened as there is no empty ports in the box for new connection. You are not providin..
Act FiberNet - Internet not working for more than 48 hours..
Team Internet is not working for more than 48 hours now. Called customer care several times but there is no response. Raised complaints but no response. What kind of service is this? ..