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Acer India - Company saying part mismatch so they cant change

from the time I have purchased my laptop, its under warranty (AMC) till now. Now my laptop motherboard is not working correctly, so I raised request to get it changed under warranty and acer service persons are saying that mother board serial no. is not matching with the serial no. of laptop. Earlier there were some issues were there with laptop and that time service engineer suggested for Mother board change at that acer center was saying same that product serial no.mismatch so i raised may escalations to Acer service center Laxmi nagar and later I got confirmation that this type of few mother boards were built in Singapore acer and Mother board is original, but somehow issue was resolved that time without changing mother board. I need help in this as I am just calling acer for more than two months without any resolution. Mother board was never ever change for this laptop and acer person are saying that it was changed and they dont proof of it. Complain ID of acer - 2026175i My laptop serial No. - LXRPW010011274A2B11601 Purchasing bill and latest warranty (1YR AMC) attached

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