Act FiberNet - Demanding cash in the middle to continue connection
I had an ACT broadband for more than 6 months now. At that time, I already paid the amount for new connection and installation charges (Rs.2299). After few months, my landlord found that ACT was giving connection to 8 houses from the box kept in our building (with all ugly wires hanging all around the building) so my landlord demanded to move the box or give connection only in this building if the box is being kept here. Now ACT is saying they'll disconnect it for now since they don't have permission to keep box (it should be noted that none of the other 8 customers are willing to keep box in their building). Now act is demanding another Rs.2100 if I want to continue using ACT broadband. I find this cheating because they already took these charges from me in the beginning or never mentioned about this before I get connection. Also, they were stealing power from my building for more than a year (even before I had connection, they kept the box here and drew power from my plug). Is there anyway I can ask a big compensation from the company for lying and putting me in this kind of inconvenience. If there's any legal experts or lawyers here who can help me get a big compensation from the company, I'm willing to share 25% of that amount I receive as compensation. Thank you
Act FiberNet - Not refunding unused data balance..
From last month there was a problem with the host of ACT for that we didn't get internet connection for around 1 week. But, we already paid for the whole month. Now, after requesting to their care they told the amount of Rs. 299 will be added to the..
Act FiberNet - No internet from 5 days..
Nobody responds to the complaints, it has been 5 days, no internet, worst service. SR1017636354472, which was assured to be solved by 19th June..
Act FiberNet - Refund Request..
Name Vihari Vankadara Mobile No 8919070574 Accoount ID 102716048426 I have opted a new connection before 15 days and payed for 6 months, but installation was not happened as there is no empty ports in the box for new connection. You are not providin..
Act FiberNet - Internet not working for more than 48 hours..
Team Internet is not working for more than 48 hours now. Called customer care several times but there is no response. Raised complaints but no response. What kind of service is this? ..
Act FiberNet - Internet issue..
I have registered complaint on 14/06/2019, as wire got disconnected from main box, called and explained same to customer support but there is no call back or acknowledgement, don’t know what’s going on they said it will take 24 hrs to solve...