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Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan Kolkata Kolkata District West Bengal India - 700091,
Kolkata,
India

WBSEDCL Customer Care

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About - WBSEDCL

                                    The Government of West Bengal unbundled the erstwhile West Bengal State Electricity Board (WBSEB) into two companies viz., West Bengal State Electricity Distribution Company Limited (WBSEDCL) and West Bengal State Electricity Transmission Company Limited (WBSETCL).

The main business of WBSEDCL is distribution and hydro generation of electricity. It is also the nodal Agency of the Government of West Bengal for undertaking Rural Electrification task in the State with objective of providing access of electricity to all rural households in the state in line with the National Rural Electrification Policy.

The Company is managed by a Board of Directors comprising eleven members out of which six are Executive Directors including Chairman & Managing Director. Besides one Woman Director and four Independent Directors constitute the Board.

Over the years, WBSEDCL has been continually evolving to position itself as a leading Power Utility services organization of the Country. In the changing landscape, post recent global slowdown, it is anticipated that demand for electricity will change rapidly and expectations will also increase exponentially. WBSEDCL continually strives to enhance the quality of services delivered to its customers. WBSEDCL provides quality power to a gargantuan customer base of more than 1.68 crore across West Bengal through its service network spanning 5 Zones, 19 Regional Offices, 70 Distribution Divisions and 505 Customer Care Centers.                                
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Customer satisfation rating

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    2
  • Resolved

    0
  • Not Resolved

    2

Sorry about this but.. We don’t like being the bearers of bad news; however… this company doesn’t seem to be interested in communicating or settling issues.

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